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Privacy Policy

Leading Independent
Electrical Wholesalers

Information We Collect & How We Use It

Protecting your personal details on our website.

LED Electrical Ltd (registered number 2865572), whose registered office is at Electricity House, 10 Kenyon Rd, Lomeshaye Industrial Estate, Nelson, Lancashire, BB9 5SP, knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions (‘Website Terms’).

By accepting our Website Terms or by visiting led-electrical.co.uk (‘the Website’) you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by LED Electrical Ltd. LED Electrical Ltd believes it is important to protect your Personal Data (For the purpose of the relevant European data protection regulations, including but not limited to the General Data Protection Regulation) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.

When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. We may also contact you by phone to verbally ask for your consent to receiving communication from us. You may change your mind at any time by emailing us at the address below.

When you use any online form on our website we need to know your name and other information such as your postal address, e-mail address and telephone number. By submitting this information you consent to use of the information in accordance with this Privacy Policy as amended from time to time.

We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We and our group companies may also wish to provide you with information about special features of our website or any special service or products which we think may be of interest to you. If you would rather not receive this information, please send e-mail entitled “NO MAIL” to enquiries@led-electrical.co.uk

We may also want to provide you with related information from third parties, which we think, may be of interest to you. If you would rather not receive this information, please send e-mail entitled “NO RELATED INFORMATION” to enquiries@led-electrical.co.uk.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send e-mail entitled “NO INFORMATION DISCLOSURE” to enquiries@led-electrical.co.uk.

If, at any time, you wish to have your information removed from our active databases, please send an e-mail entitled “REMOVE FROM DATABASE” enquiries@led-electrical.co.uk. We will take steps to ensure that the information is deleted as soon as reasonably practicable.

Our Use of Cookies and Other Information Gathering Technologies

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called ‘cookies’.

These cookies cannot be used to identify you personally and are used to improve services for you, for example through:
– Letting you navigate between pages efficiently
– Enabling a service to recognise your computer so you don’t have to give the same information during one task
– Recognising that you have already given a username and password so you don’t need to enter it for every web page requested
– Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast

See allaboutcookies.org or www.youronlinechoices.eu to learn more about cookies.

Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website’s features. Refer to your browser’s Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.

Multiple cookies may be found in a single file depending on which browser you use.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide, as follows:

Category 2: performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies donít collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: functionality cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as a live chat session. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using this website, you agree that we can place these types of cookies on your device.

How We Protect Your Information

We endeavour to protect the information you provide and there are various security procedures that have been put in place, as set out in this policy.
We have installed a mechanism that uses digital server identities so that you can be sure that the website you access is www.led-electrical.co.uk. This is done using one of the internet Trusted Certification Authorities. When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will encrypted. When you create an online order, request or feedback that is then passed on to the relevant destination using the same level of encryption, this includes credit card verification. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

Sale of Business

In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers’ advisers and will be passed on to the new owners of the business so that they can continue to provide the service that we currently provide. We will require the purchaser to follow the practices disclosed in this Privacy Policy or to give you at least three months’ notice of any proposed changes.

Updating Your Details

If any of the information that you have provided to LED Electrical changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail entitled “CHANGE OF DETAILS” to enquiries@led-electrical.co.uk or by sending a letter to The Marketing Director, LED Electrical, Electricity House, 10 Kenyon Road, Lomeshaye Industrial Estate, NELSON, Lancashire, BB9 5SP

Changes

If we change our Privacy Policy we will post the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.

If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Marketing Director, LED Electrical Ltd, Electricity House, 10 Kenyon Rd, Lomeshaye Industrial Estate, Nelson, Lancashire, BB9 5SP, or email us at enquiries@led-electrical.co.uk.

 

Last updated: 31 May 2018

© LED Electrical Ltd 2016